Return Rules and Restrictions

Return Rules and Restrictions

  • Items must be returned within 30 days of delivery.
  • You must include the original packing slip or your sales receipt. Be certain to save copies for your records.
  • Your returned item must be in new condition, in original boxes, and with all paperwork, parts and accessories.
  • Shipping and handling costs and other additional charges are non-refundable.
  • We will not accept CODs or third party billing for returned merchandise.
  • You can expect a refund in the same form of payment originally used for purchase within 3-5 days of our receiving and inspecting your returned product.
  • Lift chairs can only be returned due to shipping damage. Once the lift chair has been set up and used, it is not eligible for return.

Return Request Form

Tap to call 1-888-364-3813