Damaged or Defective Items

If you receive a damaged or defective item, contact a Customer Service Department immediately. Top Mobility must be notified within 2 business days. Please supply the Representative with your order number, sales receipt number and tracking number from your original confirmation e-mail. The Representative will also need your e-mail address and phone number. TopMobility.com will make every reasonable effort to assist you with your return and replacement of your order. If you do not contact us, you are responsible for all return shipping charges.